Client stories
Operations directors and duty managers describe what changed after our charts reached their briefing rooms — including the parts that required a second look.
We hired Rowan Path for a turnaround assessment on six contact stands before the winter schedule. Their interval chart for GPU connection at Gate 4 matched what our ramp supervisor had been saying informally for months — finally we had numbers the board would read. The only gap: they missed one overnight cargo movement because our logs were incomplete, which they flagged honestly in the appendix.
— Choi Eun-kyung, Operations Planning, mid-size domestic airport
The traffic flow folio showed our tow lane crossing the main service road exactly when the 18:00 bank pushed back. We shifted two remote stands in the next season and cut average tow wait by roughly four minutes — not magic, just a chart pinned where the right people saw it.
— Yoon Tae-ho, Apron Coordinator, Gyeonggi-do regional hub
Rowan Path's briefing style is dense. Our director appreciated that; my junior duty officers needed a follow-up session to catch the notation system. Still, the gate utilization heatmap alone justified the spend for our capacity committee.
— Jung Hae-won, Deputy Manager, Ground Services
We compared two vendors before choosing Rowan Path. Their sample folio showed actual apron annotations — tire marks on the chart margin noting where the catering truck blocked the GPU cable — not generic clip art. That detail mattered to us.
— Lim Soo-jin, Contract Manager, ground handling firm
Case: Remote stand tow conflict, autumn 2024
A regional airport in Gyeonggi-do faced repeated delays on three remote stands used by a single low-cost carrier. Internal reviews blamed ground handler staffing. Rowan Path mapped tow paths during two peak banks and overlaid pushback times from A-CDM exports.
The chart showed tow vehicles waiting an average of 6.2 minutes at a blind corner where arriving traffic had priority. The airport painted a hold box and adjusted radio handoff — no new hires required. The carrier's liaison used our folio page in their next stand negotiation.
Engagement: Apron Traffic Flow Mapping + partial Turnaround Assessment
Duration: 12 working days
Outcome: Tow wait reduced; stand assignment unchanged
Case: Winter capacity memo, early 2025
A planning team needed a single document combining gate occupancy variance and turnaround interval drift for a ministry pre-submission review. Rowan Path delivered a 24-page synthesis with a one-page brass-bordered summary sheet designed for attachment to formal filings.
The team noted our seasonal comparison table made remote-stand overuse visible for the first time — contact stands sat at 62% average occupancy while remotes ran at 91% during the morning bank.